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Sankey diagram of NetApp, Inc.. A complete text table follows the diagram.
Hardware still opens the customer relationship, but support contracts and public cloud produced 62% of segment gross profit.
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Every revenue, cost, and gross-profit flow is reported or the direct revenue-minus-cost difference for its disclosed category. The final $10M bridge reconciles segment gross profit to GAAP gross profit.
Labels and narrative explain the filing. A category marked “arithmetic bridge” or “residual” is calculated from reported totals, rather than a separately reported line.
| Category | Stage | Value | Notes |
|---|---|---|---|
| Storage products | 1 | $786M | 46% of quarterly revenue |
| Support contracts | 1 | $654M | Installed-base service stream |
| Professional services | 1 | $99M | Implementation and other services |
| Public cloud | 1 | $174M | Cloud-delivered data services |
| Product cost | 2 | $351M | 44.7% of product revenue |
| Product gross profit | 2 | $435M | 55.3% gross margin |
| Support delivery cost | 2 | $49M | 7.5% of support revenue |
| Support gross profit | 2 | $605M | 92.5% gross margin |
| Professional-services cost | 2 | $68M | Labor-intensive delivery |
| Professional-services gross profit | 2 | $31M | 31.3% gross margin |
| Public-cloud cost | 2 | $26M | 15% of cloud revenue |
| Public-cloud gross profit | 2 | $148M | 85.1% gross margin |
| Segment gross profit | 3 | $1.2B | Before unallocated revenue costs |
| GAAP gross profit | 4 | $1.2B | 70.6% consolidated margin |
| Unallocated revenue cost | 4 | $10M | Stock compensation and amortization |
| From | To | Value |
|---|---|---|
| Storage products | Product cost | $351M |
| Storage products | Product gross profit | $435M |
| Support contracts | Support delivery cost | $49M |
| Support contracts | Support gross profit | $605M |
| Professional services | Professional-services cost | $68M |
| Professional services | Professional-services gross profit | $31M |
| Public cloud | Public-cloud cost | $26M |
| Public cloud | Public-cloud gross profit | $148M |
| Product gross profit | Segment gross profit | $435M |
| Support gross profit | Segment gross profit | $605M |
| Professional-services gross profit | Segment gross profit | $31M |
| Public-cloud gross profit | Segment gross profit | $148M |
| Segment gross profit | GAAP gross profit | $1.2B |
| Segment gross profit | Unallocated revenue cost | $10M |