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Sankey diagram of Southwest Airlines Co.. A complete text table follows the diagram.
Tickets still dominate, but bags, assigned seats, extra legroom and the Chase loyalty ecosystem now monetize the same traveler several ways
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Every Sankey node and link is an exact reported revenue amount. Operating statistics, traffic liabilities and strategic-initiative details are filing-reported context and are not allocated into the revenue flow.
Labels and narrative explain the filing. A category marked “arithmetic bridge” or “residual” is calculated from reported totals, rather than a separately reported line.
| Category | Stage | Value | Notes |
|---|---|---|---|
| Southwest operating revenue | 1 | $7.2B | One traveler, multiple revenue streams |
| Passenger tickets | 2 | $5.2B | Non-loyalty air transportation |
| Rapid Rewards flights | 2 | $688M | Points redeemed for travel |
| Bags, seats & other ancillaries | 2 | $715M | Sold separately from the fare |
| Loyalty marketing | 2 | $557M | Points, brand and card-partner benefits |
| Freight | 2 | $44M | Cargo carried alongside passengers |
| Other revenue | 2 | $57M | Remaining operating streams |
| From | To | Value |
|---|---|---|
| Southwest operating revenue | Passenger tickets | $5.2B |
| Southwest operating revenue | Rapid Rewards flights | $688M |
| Southwest operating revenue | Bags, seats & other ancillaries | $715M |
| Southwest operating revenue | Loyalty marketing | $557M |
| Southwest operating revenue | Freight | $44M |
| Southwest operating revenue | Other revenue | $57M |