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Sankey diagram of Amazon.com, Inc.. A complete text table follows the diagram.
Retail supplied scale, AWS supplied most operating profit, and investment gains lifted the final quarter
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Segment cost pools are exact differences between reported segment sales and operating income; all other values are directly reported.
Labels and narrative explain the filing. A category marked “arithmetic bridge” or “residual” is calculated from reported totals, rather than a separately reported line.
| Category | Stage | Value | Notes |
|---|---|---|---|
| North America | 1 | $104.1B | 57% of sales; up 12% |
| International | 1 | $39.8B | 22% of sales; up 19% |
| Amazon Web Services | 1 | $37.6B | 21% of sales; up 28% |
| North America operating income | 2 | $8.3B | 7.9% segment margin |
| International operating income | 2 | $1.4B | 3.6% segment margin |
| AWS operating income | 2 | $14.2B | 37.7% segment margin |
| North America costs & expenses | 2 | $95.9B | Merchandise, fulfillment, technology and selling |
| International costs & expenses | 2 | $38.4B | Retail, fulfillment and local operations |
| AWS costs & expenses | 2 | $23.4B | Infrastructure and cloud operations |
| Total operating income | 3 | $23.9B | 13.1% of sales |
| Non-operating income | 3 | $16.0B | Includes investment valuation gains |
| Income before tax | 4 | $39.8B | Operating plus non-operating income |
| Net income | 5 | $30.3B | 16.7% of sales |
| Income tax | 5 | $9.6B | Includes $4.1B discrete tax expense |
| Equity-method loss | 5 | $19M | Net of tax |
| From | To | Value |
|---|---|---|
| North America | North America operating income | $8.3B |
| North America | North America costs & expenses | $95.9B |
| International | International operating income | $1.4B |
| International | International costs & expenses | $38.4B |
| Amazon Web Services | AWS operating income | $14.2B |
| Amazon Web Services | AWS costs & expenses | $23.4B |
| North America operating income | Total operating income | $8.3B |
| International operating income | Total operating income | $1.4B |
| AWS operating income | Total operating income | $14.2B |
| Total operating income | Income before tax | $23.9B |
| Non-operating income | Income before tax | $16.0B |
| Income before tax | Net income | $30.3B |
| Income before tax | Income tax | $9.6B |
| Income before tax | Equity-method loss | $19M |